Consumer & Retail

You need a team that understands the forces shaping consumer behaviour and retail transformation.

Overview

Consumer and retail businesses operate in one of Australia’s most dynamic and commercially complex environments. Markets shift quickly, regulatory expectations continue to evolve and operations frequently span multiple jurisdictions, while boards and global stakeholders expect clarity, certainty and disciplined risk management.

We advise some of the most recognisable global and Australian brands - including major supermarkets and retailers, leading FMCG manufacturers, online marketplaces, automotive and pharmaceutical companies, and direct-to-consumer innovators. Our work spans market entry, product launches, regulatory engagement, high-profile investigations and complex transactions.

Deep product lifecycle and retail ecosystem expertise

Success in this sector requires advisers who understand the full lifecycle of consumer products and retail operations - from compliance, labelling and importation through to commercialisation, distribution, post-market obligations and recall management. We provide integrated advice across supply chains, digital channels, property portfolios, workforce strategy and ESG governance - reflecting how your business actually operates.

Cross-jurisdictional guidance in a highly enforced market

Australian consumer and competition laws are among the most actively enforced globally. ACCC investigations, class action activity and increasing penalties require a strategic and commercially grounded approach. We help clients anticipate risk, respond decisively when scrutiny arises, and manage regulator engagement in a way that protects commercial momentum and reputation.

For multinational organisations, we ensure Australian regulatory expectations are clearly understood at group level, enabling confident, aligned decision-making across jurisdictions.

Commercially pragmatic and outcome-focused

Our focus is enabling progress. We work with clients to find legally sound, commercially workable paths forward, whether launching new products, expanding operations or navigating high-stakes disputes.

Our integrated teams stay alongside you as your business evolves, bringing specialist expertise where required while maintaining continuity and deep sector understanding.

Our team to support you

Insights
What insolvency practitioners and lenders need to know about the new merger control regime that commenced on 1 January 2026
4 Mar 2026 | Article
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Manipulative and false practices, cost of living and unfair trading practices: ACCC priorities for 2026-27
20 Feb 2026 | Article
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Court presses the button [battery] on $14m penalty for City Beach
17 Feb 2026 | Article
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Dark patterns, online traps and "confirm shaming" – new draft consumer laws on subscription practices and drip pricing
17 Feb 2026 | Article
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Bunnings "wins" appeal on Facial Recognition Technology: Key takeaways for businesses and privacy law
9 Feb 2026 | Article
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High Court rules on why context matters: misleading conduct vs trade mark infringement
6 Feb 2026 | Article
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Delegates’ rights confirmed: the FWC expands powers of delegates in response to Full Federal Court decision
6 Feb 2026 | Article
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Takeovers Panel proposes tougher approach to uncooperative conduct in applications
20 Jan 2026 | Article
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It's the Policy wording stupid, again!
20 Jan 2026 | Article
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Your New Year's Resolution: Review and update your privacy policy ahead of OAIC sweep
24 Dec 2025 | Article
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Significant recalibration to notification thresholds in Australia’s merger control reforms
24 Dec 2025 | Article
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What to make of the Australian Government's new laws outlawing excessive pricing by supermarkets?
18 Dec 2025 | Article
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