Case study: Rapid Response: Navigating a Data Breach Under Australian Privacy Laws
The Issue
Our client experienced a data breach incident involving the disclosure of sensitive financial information of its members. The breach carried significant potential reputational and financial consequences, requiring immediate expert guidance on the organisation's notification obligations under Australian privacy laws.
How We Assisted
We were engaged to advise on our client's response to the data breach, including its obligations under the notifiable data breaches scheme. Within 24 hours of instruction, we delivered initial advice on the client's notification obligations, followed by comprehensive guidance as further investigations progressed. Our advice enabled the client to respond swiftly and with confidence during a high-pressure incident, ensuring its obligations were met in a timely and practical manner. We have since assisted in uplifts to systems and processes to help the client avoid the issue arising in future.